CTFA Certification provides the Telecoms & ICT Fraud Management professional, as well as their managers and constituents with the confidence of knowing that the individual understands what their job is, how to do it in a professional way, and how to add value to the operations of whatever area they are assuring.
Fraud Mgmt professionals have mastered a vast breadth and depth of subject matter, and understand the many different aspects of risk to the company’s products, customers, partners and transactions and how to mitigate that risk in a cost effective manner.
When it comes to Fraud Management, there is always more to learn. But having someone provide focus on the most important areas to make that process as quick and easy as possible is one of the major benefits our programs offer.
The unique role that Fraud Mgmt plays in the Telecoms/ICT industry. Different disciplines, risks & tools applied to voice, data, fiber, kubenetes, cloud, finance & the rest.
Standards for the professional practice of Fraud Managment in Telecoms and ICT. Principles, ethics, best practices and methodologies and how they are applied.
An overview of the diverse application of controls, best practices and the use of Fraud Mgmt systems to the different ICT Lines of Business.
Practicing fraud management in the modern telecoms /ICT environment. Adapting fraud practices to fit in the ICT agile environment.
How to protect voice networks
How telecoms protects voice traffic from fraud at the network level. How to diagnose frauds at the network level using CDRs, Network Elements and Provisioning controls.
How to protect customers & products at the data network level. An introduction to the principles of cyber security and cyber fraud protection.
Best practices in understanding, detecting and deterring physical cyber hacks.
Best practices in the protection and monitoring logical cyber attacks and how they are managed.
Extensive deep dive on the use of social engineering to make frauds happen and methods for detection and deterrence.
Fraud Attack via Cyber/Social (Injection Frauds)
Review of the extensive catalog of "injection" type frauds for international traffic and how to detect/deter.
Extensive review and drill down on the ways that fraudsters bypass your controls (SIMBOX et al).
Extensive review of partner frauds, DCH frauds, bypass, tap, IRFS, steering and related frauds.
Protecting and detecting accounting mischief.
Principles of accounting, double entry accounting and accounting controls. Detecting and deterring accounts payable, account recievable, procurement, HR and top line frauds.
Unique fraud vulnerabilties and issues for the MVNO and MNO.
Fraud protection for corporate services, commercial grade broadband, MPLS, leased lines, corporate clouds, corporate private networks, managed services, cloud services.
Money laundering, money transfer and mbanking frauds and risks.
Protecting mBanking, agents, banks, partners and electronic funds transfer. Understanding CCSA and PCI DSS.
